Humboldt Motorsports – Return Policy

Effective Date: 8/29/2023

Thank you for choosing Humboldt Motorsports for your motorsports and generator needs. We are committed to providing you with high-quality products and exceptional service. Our return policy is designed to ensure a hassle-free experience for returns and exchanges. Please take a moment to review our policy below:

1. Eligibility for Returns:

We accept returns for products within [number of days] days from the date of delivery.
Returned products must be unused, in their original condition, and accompanied by the original packaging and all accessories.
Certain products, such as [list of non-returnable items], are not eligible for return.
2. Return Initiation:

To initiate a return, please [log in to your account / contact our customer service / use the online return request form].
Provide your order number, the product(s) you wish to return, and a brief reason for the return.
3. Return Process:

Once your return request is received, we will provide you with instructions on how to package and send back the product.
The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped, damaged product).
4. Inspection and Approval:

Upon receiving the returned product, we will inspect it to ensure it meets the eligibility criteria mentioned above.
Approved returns will be processed for a refund, store credit, or replacement, based on your preference.
5. Refund or Replacement:

Refunds will be issued through the original payment method used for the purchase.
If you choose store credit, it will be applied to your account for future use.
Replacements will be shipped out promptly, subject to availability.
6. Refund Processing Time:

Refunds will be processed within [number of days] days of receiving the returned product.
Please allow additional time for the refund to appear in your account, as processing times may vary based on your payment provider.
7. Exceptions:

Items that show signs of use, damage, or improper handling may be subject to refusal of the return or a restocking fee.
Customized or personalized products are eligible for return only if they are defective or damaged upon arrival.
8. Customer Support:

For any inquiries or concerns regarding our return policy or the return process, please reach out to our dedicated customer support team at (707) 269-0991.
We appreciate your trust in Humboldt Motorsports. Your satisfaction is our priority, and we look forward to serving your motorsports and generator needs again in the future.


Humboldt Motorsports